At RoyalsField Global Insurance Agency Ltd, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you interact with our website and services.

1. Information We Collect

We collect personal information to provide and improve our insurance services. This may include:

• Personal Identifiable Information (PII): Full name, address, phone number, email address, identification details.
• Financial Information: Payment information and billing details for policy processing.
• Insurance-Related Information: Policy numbers, claims history, and coverage preferences.
• Communication Records: Emails, phone calls, or messages exchanged with our team.
• Website Usage Data: IP addresses, browser type, pages visited, and other technical details collected through cookies and analytics tools.

2. How We Use Your Information

We use the information we collect for the following purposes:

• Service Delivery: To process insurance applications, provide quotations, and manage policies.
• Customer Support: To respond to inquiries, provide assistance, and resolve issues.
• Communication: To share policy updates, service changes, and promotional offers (with your consent).
• Compliance: To meet legal and regulatory obligations under the Insurance Act and guidelines by the Insurance Regulatory Authority (IRA).
• Improvement: To enhance our services through analytics and user feedback.

3. Sharing Your Information

We do not sell or rent your personal data. We may share your information under the following circumstances:

• Service Partners: With underwriters and insurers to provide the requested policies.
• Legal Compliance: To comply with legal requests, court orders, or regulatory obligations.
• Third-Party Providers: For services such as payment processing, IT support, and marketing (bound by confidentiality agreements).

4. Data Protection & Security

We implement robust security measures to protect your information:

• Encryption for sensitive data.
• Secure servers and controlled access.
• Regular audits and compliance checks.

Despite these measures, no online platform can guarantee 100% security.

5. Your Rights and Choices

You have the following rights concerning your personal data:

• Access & Correction: Request access to your information or correct inaccuracies.
• Data Deletion: Request the removal of your personal information (subject to legal retention requirements).
• Withdraw Consent: Opt-out of marketing communications at any time.

To exercise your rights, contact us via [Insert Contact Information].

6. Cookies and Tracking Technologies

We use cookies to enhance your browsing experience. Cookies help us:

• Recognize returning visitors.
• Personalize content and services.
• Analyze website traffic and improve functionality.

You can manage or disable cookies through your browser settings.

7. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for their privacy practices. We encourage you to review their privacy policies.

8. Policy Updates

We may update this Privacy Policy periodically. Changes will be posted on our website with a revised effective date. We encourage you to review it regularly.

9. Contact Us

For any questions or concerns about this Privacy Policy, please contact us:

RoyalsField Global Insurance Agency Ltd